Kia ora I’m Mark, a Channels Manager working at the New Zealand government Digital Public Service, living in Wellington / Te Whanganui-a-Tara. I grew up in a lively university town called Maynooth, just outside Dublin, Ireland, and more recently spent about 12 years in beautiful Belfast in Northern Ireland.
The strategy is delivery
Yes, I am reusing wording from this pretty awesome book; I love digital and through roles in the programme and product space, I advise on how we deliver at pace, better digital services across the public service in Aotearoa/NZ. I also help set the strategic direction for products and channels, getting agreement across teams; ensuring consistency, conversion, quality in digital service delivery.
It is exciting delving into wider strategic imperatives, organisational values, helping teams break these down into work that ultimately delivers. I have a passion for great digital experience in its various forms, and enjoy putting in in place the conditions where teams can produce best-build, great design in meeting business and user needs.
How we make better
Other passions include accessibility, inclusive design, brand, and creative communications. My hobbies include running, music, politics, in that I am passionate about contributing to building better, for current and future generations. I am also currently learning a little more about Te Ao Maori and the richness of the wonderful place where I live through Te Reo, Treaty and Tikanga training.
You’ll find some older posts here where I talk randomly about strategy, product, communications, agile ways of working etc. - all personal views of course! I’ll be posting some more recent thoughts on responsiveness in a ‘post-COVID’ world and work in the innovation space soon too.
You can contact me by email, or take a look at my CV for any other details :)
ngā mihi / go raibh maith agat / thanks!