Mark Kirkpatrick

Musings on that wonderful world-wide web.

Top 5 principles - digital service delivery in government.

Key tenets of our approach to delivering effectively with users.

Posted by Mark Kirkpatrick 15 Jul 2019

Helping people navigate the complexities of government.

The design and delivery of services that centre around people’s needs.

Posted by Mark Kirkpatrick 20 Jun 2019

Ok government' - voice of the user.

We want to understand better how our content serves voice queries currently and what we need to be doing to improve it.

Posted by Mark Kirkpatrick 02 Sep 2018

A Pattern Library proof of concept for New Zealand government

Building a model to develop consistent, quality services, easy to use and reuse.

Posted by Mark Kirkpatrick 10 Jul 2018

Firestarters

A first firebreak for New Zealand Government Information Services

Posted by Mark Kirkpatrick 30 May 2018